Frequently Asked Questions

Once your purchase is complete, you will be able to download your product instantly. Please login on our website with your email address and password to access and download your product. If you don't have a password yet, please click on 'Forgot Password' and follow the instructions you will receive by email (please check both your inbox and spam folder).

Please note that no physical item will be delivered to your home address.

Yes!

Our products (except our courses) are not stand-alone products, and you need a photo-editing application to install and use them. You will find the list of compatible software and applications on each product's page. Please ensure that you possess a compatible application before purchasing our products. If you are unsure, feel free to contact us and we will get back to you.

We accept all traditional forms of payments:

• Credit/Debit Cards (Wayfair Credit Card, American Express, MasterCard, Visa, and Discover)
• PayPal 

We take every possible step to ensure the safety and security of our customers. Our payments are processed via Stripe and PayPal with the complete protection system in place, including the McAfee Safe Status, Strong Customer Authentication (SCA) and 3D Secure.

Unfortunately, due to the nature of our digital products, we cannot offer a test version. However, you can head to each product's web page to have an overview of what they include.

You are not allowed to share, distribute, copy, transfer, sell or re-license any of our Products or Services or solicit any other party except for Bors Photography to do so.

You are also not allowed to modify or alter any Product or Service that you license and then resell it as your own product or service. Bors Photography will consider such conduct to not only violate these Terms & Conditions, but also as an infringement of Bors Photography’s intellectual property and proprietary rights.

All sales are final, and there are no refunds, exchanges or returns.

Refunds for accidental multiple purchases will be subject to transaction fees.

Please be sure that any product you purchase is compatible with your software or camera files (requirements are listed on the product page); there are no refunds, exchanges or returns for incompatibility.

After purchase, products are delivered as a digital download. We encourage you to make a backup copy of your downloaded Products, but no other copying or reproducing of Products is permitted.

For more details, please see our complete terms and conditions.

Once you have placed an order, you will typically receive an email confirming your order within a few minutes. Please check both your Inbox and Spam folders.

If after this time you have not received your confirmation, it may be that your order has failed to be processed, or that the email used on your order was incorrect.

TOP TIPS:

1. Check your Spam/Junk folders
2. Check your PayPal account or Card Statement to see if the charge for your purchase has been processed
3. Contact us by using our "CONTACT US" form here

Once you have placed an order, you will receive an email confirming your order within a few minutes (please check both your Inbox and Spam folders).

Please login on our website with your email address and password to access and download your product. If you don't have a password yet, please click on 'Forgot Password' and follow the instructions you will receive by email. 

After logging in, you will be able to access your product and tutorials. Please click on "View Product" and then on "Start Here" or "Welcome" to access the links to download your product.  

You can access written instructions on how to log in and download your product here.

After you have purchased one of our products, you will be able to access them once you are logged in. Our products come archived in ZIP format.

Most current devices can open archived files without additional software/applications. If your device does not recognise the zip format, you can use the following free software/apps:

Windows: 7-zip
Apple: iZIP
Android: RAR
iPhone/iPad: iZIP

You can also find helpful information on how to unzip files in this article. 

If you forgot your password to access your Clever Photographer account, you can click on 'Forgot Password' at the bottom of the login box here. You will then receive a recovery email to set up a new password (please check your Inbox and Spam folders).

Clever Photographer + is a membership that will allow you to receive each month a brand new themed bundle with more than 150 high-quality photography tools, such as textures, brushes, presets, LUTs, overlays, skies and much more.

It also includes access to the Clever Photographer Academy, as well as an opportunity to submit up to 2 pictures a week to be reviewed.

After three months of continuous membership, you will receive a link to access any of our products with a 20% OFF discount.

After you become a member of Clever Photographer +, you will be able to download the current bundle immediately. All you need to do is to log in with your email address and password.

All the upcoming bundles will be available on the 1st of each month.

Yes!

Our Clever Photographer + Membership includes various photography tools, such as textures, overlays, custom brushes, presets, LUTs, Photoshop Actions, tutorials etc.

We do our best to provide the highest compatibility across the industry's standards photo-editing software.

You can contact us to find out more about the compatibility with your software by using our contact page.

Each month, you will receive a minimum of 150 different photography tools, such as textures. brushes, presets, LUTs, overlays, skies etc.

We will be sorry to see you go, but if you wish to cancel your membership, you will be able to do so at any time.

As with all our products, all sales are final. There are no refunds, exchanges or returns. Once your membership is paid for the month, we will not be able to refund it.

If you wish to cancel your membership, you can do so at any time.

Products are delivered as digital downloads. We encourage you to make a backup copy of your downloaded products, but no other copying or reproducing of products is permitted.

For more details, please see our complete terms and conditions.