Frequently Asked Questions

Clever Photographer is a resource for photographers of all skill levels, offering high-quality editing tools, courses, and expert guidance from Jakub Bors. Our goal is to help you enhance your photography and editing skills with ease.

Jakub Bors is a professional landscape photographer and an expert in photo editing. He specializes in software like Luminar NEO, Photoshop, Lightroom, and Aperty, and he shares his knowledge through courses, tutorials, and premium editing tools.

You can check his photography portfolio here: https://borsphoto.com.

You can reach our support team via email at [email protected] or by using the contact form on our website. We aim to respond to inquiries within 24–48 hours.

We offer editing tools like presets, LUTs, overlays, skies, and textures, as well as online courses and a membership for ongoing learning and exclusive content.

Our products are compatible with Luminar NEO, Photoshop, Lightroom, and other popular photo editing software. Each product page includes detailed compatibility information, so please be sure to check that the product is compatible with your software before purchasing.

No, our products do not include any software. They are designed to work with popular photo editing software like Luminar NEO, Photoshop, Lightroom, and others. Please ensure you have the appropriate software installed before using our products.

After placing your order, you'll receive a confirmation email within a few minutes (please check both your Inbox and Spam folders).

To access and download your product, log in to our website using your email address and password. If you don't have a password yet, click on 'Forgot Password' and follow the instructions sent to your email.

Once logged in, you’ll find your product in your Library. Click on "View Product"  and then on "Start Here" or "Welcome" to access the download links and tutorials.

For step-by-step instructions on how to log in and download your product, click here.

Due to the digital nature of our products, we generally do not offer refunds. However, if you experience issues, please get in touch with us via email at [email protected] or by using the contact form, and we will do our best to assist you.

The membership includes a monthly themed bundle of editing tools, access to the private Facebook community, and a weekly photo review show with feedback from Jakub Bors. You can find out more about the membership here: https://www.cleverphotographer.com/membership.

Yes, you can cancel your membership at any time from your account settings. You will retain access until the end of your billing cycle.

After placing your order, you'll receive a confirmation email within a few minutes (please check both your Inbox and Spam folders).

To access your course, log in to our website using your email address and password. If you don't have a password yet, click on 'Forgot Password' and follow the instructions sent to your email.

Once logged in, you’ll find your product in your Library. Click on "View Product"  to access it and start learning.

First, check your internet connection and try a different browser. If the issue persists, contact our support team via email at [email protected] or by using the contact form, and we will provide assistance.

Each product comes with video tutorials to guide you through the installation and usage process. To access these tutorials, go to the product in your library and open the Tutorial Library section.

If you need further assistance or have any questions, feel free to email us at [email protected] or use the contact form.

No problem! As long as you have an account with us, you can access and download your products anytime by logging into our website. Simply go to your account, find the product in your library, and download it again.